The General Director of Energy Power Distribution Operator (OSHEE) Ardian Çela participated in the inauguration of the new customer service in Shkoder. This center for the customers care was chosen among 14 similar centers, part of the Line Management System project.
Speaking to journalists Çela said that this project will be extended in the entire territory, aiming the modernization of the customers care centers.
Thanks to a investment of Lek 55 million by OSHEE through this modern electronic system the company monitors and assists every stepof the procedure of the customers service, said Çela.
Referring to the OSHEE investments in Shkodra district Çela said that projects with a value of USD 10 million have been already approved for Shkodra and Lezha districts.
Investments in a total value of USD 20 million will be completed in Shkodra district until 2017. This sum is much higher compared to the investments during last 25 years, underlined the director.